Role :
Lead DevOps Technical Architect required for the delivery of a strategic API platform for a government department. Must have SC clearance, or capable of getting SC clearance quickly.


Rate offered:
Competitive market rates. To be available to start no later than 13th July 2021.


Location :
Currently will be remote, but once the COVID restrictions start to ease, travel will be required throughout England (COVID 19 dependent). This will be travel to either the Leeds, Newcastle or Manchester hub to facilitate collaboration.


Overview :
The Lead DevOps technical Architect will oversee all activities required to deliver the Strategic API platform. Working closely under the guidance from Technical Leads and alignment to departmental Engineering strategies, the individual is responsible for the design, development and implementation of infrastructure automation, authentication mechanisms through development to production environments.
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Will need to work closely with the Integration Technical Lead as well as the Devops lead within Integration. They will also work closely with a large team within Integration who are responsible for deploying the Kong EE API platform. The resource will also ensure the strategy aligns to the Integration Shared Service team so that common reusable components developed can be owned and maintained by the correct team.

Key contract deliverables :
· Provide Devops leadership over the overall design, development, and implementation of the strategic Kong Enterprise Platform.
· Contribute to the development of Terraform modules.
· Provide deep technical insight into discussions with Technical Leads, Architects and Engineering to ensure the product can be deployed allowing teams to self-serve.

Essentials skillset :
• Experience ( 2 > 5 years) of delivering design and development capability of base layer infrastructure in AWS using Terraform heavy focus on modules and re-useable components.
• Immediate capacity to supply experienced technical skills in Solution and Technical Architecture supported by references of deliveries they have either led or had significant involvement utilising AWS.
• Demonstrate experience of using Git and GitHub, GitLab or Bitbucket within the last 2 years.
• Demonstrate extensive knowledge of continuous integration and continuous deployment within the last 2 years.
• Demonstrate extensive knowledge of AWS Identity and Access Management (IAM) within the last 2 years.

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Title:
eSASH Inpatient Journey Workstream Lead

Rate offered :
Inside IR35. Competitive market rates.
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Location:
Redhill, Surrey, option for 1-2 days remote.

Overview and Key contract deliverables:
· Develop, maintain close relationships.
· Establish baseline reporting for programmes, including RAID, progress, milestones and change control.
· Engage stakeholders, ensuring communication between them, other senior stakeholders, escalation, resolution of risks.
· Provide guidance, coaching, support for colleagues across the business.
· Provide expert intelligence on Cerner build, support in testing/training needs gathering.

Essential skillset:
• Cener EPR Deployment and expert knowledge - Inpatient clinical documentation
• Project Management
• Risk and Hazard management
• Change Management

Good to have:
· Lean management
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Role:
Service Designer

Title:
Service Designer for Public Health Organisation
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Rate offered:
Outside IR35. Competitive market rates. To be available to start no later than 2nd  August 2021.

Application Deadline:
12pm, 30th June 2021.

Location:
No specific location, can be delivered remotely but must be UK based.

Overview:
A public health organisation requires a Service Design capability to work alongside in-house teams and suppliers. Working with blended teams to deliver outcomes based on data and user needs, the contract will support capability gaps within the scope of User Experience and Design capability.
You will work with existing teams and people from a number of different public sector organisations, from a range of Digital, Data and Technology professions as well as colleagues from policy, finance, commercial and legal. You will work most closely with our user research professions and our user-centered design specialisms, as well as product management, delivery management, and those in service operations. You will also be expected to collaborate or work with other suppliers who are providing capabilities as part of a team.

Key contract deliverables:
Service Designers to work at pace alongside in-house teams and other suppliers, to deliver outcomes that meet user needs and government service standards.  The contract will support capability gaps across the Customer Experience division – specifically those capabilities within the scope of the User Experience and Design capability.
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Essential skillset:
- Provide evidence of using service design to frame whole problems for users and facilitating design thinking through workshops with users, industry bodies, senior leaders and other stakeholders.
- Provide evidence of designing end-to-end services across a range of on-line and off-line channels for participants who are digitally excluded or have access needs.
- Provide evidence of communicating service concepts and ideas using methods that allow others to see all the different parts of a service.
- Provide evidence of integrating service design with other disciplines; user research, content design, product, business analysis, data analytics, behavioural insight, clinical and policy, to deliver end-to-end services in challenging circumstances.
- Provide evidence of prioritising the understanding of user needs and behaviour to underpin and drive design decisions.
- Provide evidence of analysing failure within a service and identifying root causes which can be resolved or documented for future learning.
- Provide evidence of designing and developing a service through an iterative, user-centered approach informed by user research and data analytics.
- Provide evidence of designing accessible and compliant services that met Web Content Accessibility Guidelines (WCAG) 2.1.
- Experience of working in partnership with both in-house teams and other suppliers to achieve a shared outcome.

Additional desirable skills:
- Evidence of experience with the GOV.UK and NHS design systems.
- Evidence of designing services for under-represented groups.

Role:
Content Designer

Title:
Content Designer for Public Health Organisation

Rate offered:
Outside IR35. Competitive market rates. To be available to start no later than 2nd  August 2021.

Location:
For the duration of restrictions on movement due to COVID-19, all teams are expected to work and collaborate remotely.

Overview:
Content Designers that can work alongside client in-house teams and suppliers. They will work with blended teams to deliver outcomes based on data and user needs. The contract will support capability gaps within the scope of User Experience and Design capability.  
We are looking for Content Designers to work at pace alongside our in-house teams and other suppliers, to deliver outcomes that meet user needs and government service standards. The contract will support capability gaps across the Customer Experience division.

Key contract deliverables:
To deliver our their business plan, our client needs support to create new, and improve existing, products and services. Current services cut across a range of online and offline channels, often with complex supply chains and logistics, which are delivered by in-house teams, partners and suppliers working closely in partnership.

We are looking for a supplier to provide capability to support the user centred design of communication, content, information architecture, interactions, products, policy, operation, and services. This contract will fill content design capability gaps within existing and new teams, supporting a range of projects from inception through to live and continuous improvement. This will be through the delivery of outcomes based on user needs and in line with government service standards.  

Essential skillset:
- Provide evidence of effective content strategy and design, creating content for digital and offline channels, from task-focused guidance to microcopy.
- Provide evidence of designing effective content across a range of on-line and off-line channels for participants who are digitally excluded or have access needs.
- Provide evidence of prioritising the understanding of user needs and behaviour to underpin and drive content design decisions.
- Evidence of integrating content design with other disciplines; user research, service design, product, business analysis, data analytics, behavioural insight, clinical and policy, to deliver end-to-end digital services in challenging circumstances.
- Provide evidence of prioritising the understanding of user needs and behaviour to underpin and drive content design decisions.
- Provide evidence of designing content through an iterative, user-centered approach informed by user research and data analytics.
- Provide evidence of designing content that meets the Web Content Accessibility Guidelines (WCAG) 2.1.
- Experience of working in partnership with both in-house teams and other suppliers to achieve a shared outcome.
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Additional desirable skills :
- Demonstrable and recent (within the last 2 years) experience of proving the benefits of a user-led approach in a deadline-driven environment, effectively communicating, influencing those decisions with stakeholders and partners.
- Evidence of experience with the GOV.UK and NHS design systems.
- Evidence of designing services for under-represented groups.  

Role:
User Researcher
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Title:
User Researcher for Public Health Organisation
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Rate offered:
Outside IR35. Competitive market rates. To be available to start no later than 2nd  August 2021.

Location:
For the duration of restrictions on movement due to COVID-19, all teams are expected to work and collaborate remotely.

Overview:
Our client, a large public health organisation is looking for a number of User Researchers to work alongside in-house teams/suppliers. Working with blended teams to deliver outcomes based on data and user needs. The contract will support capability gaps within the scope of User Experience and Design capability.  

We are looking for User Researchers to work at pace alongside our in-house teams and other suppliers, to deliver outcomes that meet user needs and government service standards. The contract will support capability gaps across the Customer Experience division.

Key contract deliverables:
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To deliver their business plan, our client needs support to create new, and improve existing, products and services. Current services cut across a range of online and offline channels, often with complex supply chains and logistics, which are delivered by in-house teams, partners and suppliers working closely in partnership.  

We are looking for user researchers to support the user centred design of communication, content, information architecture, interactions, products, policy, operation and services. This contract will fill user research capability gaps within existing and new teams, supporting a range of projects from inception through to live and continuous improvement. This will be through the delivery of outcomes based on user needs and in line with government service standards.

Essential skillset:
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- Evidence of running inclusive research practices (including users with access/low digital skills/language barriers/severe deprivation/ethnic minorities), helping teams design and deliver accessible services.
- Demonstrable experience of using a variety of qualitative (focus groups, ethnography, in-depth interviews), quantitative and mixed-methods research approaches, remotely and in-person, evidence of guiding teams to applying them appropriately.
- Provide evidence of conducting user research both digital / non-digital at all stages of the lifecycle from inception to live.  
- Provide demonstrable evidence of working within a fast paced, agile, multi-disciplinary environment where multiple stakeholders and delivery teams are involved within the research.
- Provide evidence of analysing user research findings and effectively communicating actionable insights.
- Provide evidence of upskilling and mentoring internal user research capability.
- Experience of recruiting and conducting research with those that can't speak English.
- Experience of conducting research with users who use specialist access tools

Desirable additional skills:

- Experience of recruiting and conducting research with participants that have the following multiple characteristics: Bottom 30% IMD, in high risk occupations, and from Bangladeshi, Pakistani, Indian and Black backgrounds.
- Experience of helping and training teams adopt and master a wide range of user research methods and analysis and synthesis techniques.
- Experience of training other researchers on how to conduct research with access needs.
- Experience of recruiting and conducting research with cognitively diverse users.
- Experience of helping inexperienced delivery teams adopt user-centred practices and embed them into their agile workflow.

Role:
ServiceNow Developer
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Title:
ServiceNow Developer specialist, to work with a key public sector organisation to deliver continuous improvement and development of the Roadmap for end users.

Rate offered:
£500-£550, Inside IR35, 6-12 months contract.

Location:
North West England, currently remotely

Overview:
ServiceNow developers sought to assist a key public sector organisation in supporting / developing integration and automation between ServiceNow and other products.
The specialist will need to be highly experienced (Practitioner level) with the ServiceNow product, able to deal with the day-to-day development and design of features and applications within the platform and contribute towards the design of the programme milestones.
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The specialist will build, configure & develop ServiceNow platform improvements (meeting supplied requirements and deliverables) around platform capability/usability/stability. They will support the ‘New Feature’ discovery; supporting business analysts / designers to investigate / guide requirements for new capabilities, whilst driving the Software Development Lifecycle Process to develop and design service enhancement and new service delivery to the required standards whilst leading on the integration and automation between products.

Essential skillset (must be able to provide evidenced examples):
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· Ability to deliver new configuration and functionality to the ServiceNow Production instance in line with the DWP Software Delivery Lifecycle.
· Experience of completing stories assigned or escalate blockers to ensure that development is completed to expected standards and are delivered within timescales
· Attend and participate in Agile ceremonies.
· The ability to complete development of user stories to the DWP definition of 'Done'.
· Provide ‘Show and Tells’ Senior Developers, Business Analysts, and System Administration team.
· Create and maintain documentation.
· Able to build, configure, and support ServiceNow features, applications, and integrations.
· Able to build and test simple integrations or can work on more complex integration as part of a wider team.
· Experience of JavaScript within the ServiceNow platform, knowledge of the Glide APIs- working level.
· Current ServiceNow platform certification.
· Minimum 2 years' hands on development experience on the platform.
· Experience working with these technologies, methods, and frameworks.
· ITIL qualifications or experience/skills.
· Demonstrate experience of working on large scale organisation and/or Government or Public Sector installation of ServiceNow.

Role:
Workstream Lead / Programme Manager
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Title:
eSASH EPMA Workstream Lead

Rate offered:
Inside IR35. Competitive market rates. To be available to start no later than 14th June 2021.
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Location:
Redhill, Surrey
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Overview:
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· Develop, maintain relationships with programme. Establish baseline reporting for programmes, including RAID, progress, milestones, change control.
· Engage stakeholders, ensuring communication between them and stakeholders, escalation, resolution of execution risks.
· Provide guidance, coaching, support colleagues across business on programme.
· provide expert intelligence on Cerner build, support in testing/training needs gathering.

Essential skillset (must be able to provide evidenced examples):
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• specialist knowledge on epma
• specialist knowledge on Cerner
• Cener EPR Deployment and expert knowledge - EPMA
• Project Management
• Risk and Hazard management
• Change Management

Role:
Technical Architect
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Title:
Technical Architect - Network Specialist (SD-WAN)

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Rate offered:
Competitive market rates. To be available to start no later than 12th July 2021.
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Location:
Mainly remotely, some travel to Essex, East of England, UK
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Overview:
Design and document the Fire & Rescue Service's future SD-WAN capabilities. You will be working with the ICT Enterprise Architect and the ICT Technical and Network Architect as part of a Digital and Data Programme. You will collaborate with the Programme Director and Project Manager.
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Key contract deliverables:

· Understand objectives, gather high level requirements and propose a design that meets the Service's needs for wide area network across 50 fire stations, headquarters and several service delivery points
· Create a specification to procure an SD-WAN and associated services and components (including firewalls)
· Prepare technical documentation as part of an Invitation to Tender or framework arrangement, including evaluation criteria.

Essential skillset (must be able to provide evidenced examples):
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• Have demonstrable knowledge of software defined WAN options currently on the market
• Have evidenced experience of deploying and managing wide area networks
• Be able to produce extensive network architecture diagrams including associated components such as firewalls
• Be competent and experienced in creating technical specifications
• Be an effective communicator and collaborator
• Be able to assess strategic objectives and align proposed technical solutions
• Have experience balancing objectives/design with budgets

Desirable additional skills:
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• Have experience implementing local and wireless networks
• Have experience leading on WAN procurement
• Provide evidence of delivering similar sized WAN deployments
• Be qualified or certified in a relevant discipline
• Have experience working with an emergency service or local government